America, I May Have Wasted Your Time

March 12th, 2010

The big news on Comedy Central this evening was Glenn Beck’s interview with Rep Eric Massa where the congressman contradicted his public statements on a program heralded by Beck as proof of misconduct by the Democratic party. At the end of the program, Glenn Beck apologized to American for wasting our time.

So I ask, if CNN is trying to re-establish their credibility as “The Most Trusted Name in News”, what the fuck were they thinking when they put Glenn Beck on Headline News. Folks, changing the name to HLN doesn’t make us forget that the station is CNN Headline News. What the Fuck were you folks thinking? Did you get rid of that crazy bitch Nancy Grace?

Every time I come across CNN being showcased on the big LG screen at my airport departure gate, I think to my self, “This isn’t news, it’s a bunch of crazy fucks from CNN.”

Nobody Knows

March 9th, 2010

There is a certain comfort in being able to post my rants in this space knowing that few will actually read them. I am thinking about “LovelyButton”, the woman thrust into fame by Conan O’Brien, when he randomly started “following” her on Twitter. I don’t quite understand the draw of sites like Twitter. I mean, how immediate do posts have to be? Is there really an advantage to “post as you go” rather than collecting your thoughts into an essay, and post it on a blog?

On the other hand, I would rather read random thoughts then get more virtual farm animals, or flowers on Facebook.

The One Where We Join the Ranks

March 6th, 2010

My wife Alla was laid off from work on Monday. They said it was nothing personal and did not reflect her performance. I personally think it had to do with the fact that she is one of the few women in the Engineering department.

This added us to the ranks of people directly affected by the current economic downturn. It is the first time in my life where I was affected by the economy. Alla is smart and resilient. She will bounce back. She will use the downtime to study for professional certifications that will further her career. I also hope she will take time to learn about web design and development. It never hurts to reinvent yourself in times of uncertainty.

At the moment, my industry is beginning to bounce back.

Dude, that Dell’ll Kill Ya!

March 6th, 2010

I bought my mother in law a Dell. It was so easy. A couple of points here and a couple of clicks there, and my money was gone. No Dell yet though. That was a couple of weeks ago.

Monday I received a note that the Dell shipped, complete with FedEx tracking number. Funny thing though, the tracking number contained a link that takes me to an empty page. No Dell on a truck, traveling at high speed to my house. Just an empty lonely page. I fired off a note to Dell order support, but got a canned email response with an answer that was never in the same universe as my question.

I called Dell customer support and got Shiva Rabasumashrikalika in India who read me a script for her computer that said “the tracking number would be updated 3 days after the order shipped”. I explained that it was already 3 days after the order shipped and two days after the promised delivery date. She looked up the answer to this question and read, “I will forward your concern to the appropriate representatives. Please keep checking the site for further status.” I hung up and composed an email to Paul Bell, VP of North American Operations and Michael Cannon, VP of Global Operations. The letter read as follows:

Mr Bell,

I am writing out of total frustration over dealing with you organization. Please understand that my past 8 or 9 computers have been Dells. In the past, I found you to be a reputable supplier with whom I enjoyed conducting business.

This is true no more. My recent few transactions have been painful. I went from being excited by “dude your getting a Dell” to “I’d rather stick pins in my eyeballs rather than dealing with Dell”.

I recently ordered a Dell system for my mother in law. This was to be an easy purchase. I counted on using the web to follow my order from inception to delivery. Unfortunately, things have not gone smoothly.

On March 2nd I received an email that said my order was shipped. The attached tracking number link to fedex yielded no information. According to fedex, although the product “shipped” from Dell is was not received by fedex. I don’t understand this. Either it shipped or it did not. Either fedex has it or it hasn’t shipped.

Trying to Dell with you customer support organization is a waste of time. It bad enough that you send our jobs over to fucking India, but it is an insult to deal with incompetent worthless piece of ship representatives who have no value except to further frustrate your customers. They neither understand American English, nor speak it well. There is no commonality between Americans and people who live in a backward country where they have no value on human life. What the fuck are you trying to do here?

Needless to say, I am very sorry I purchased my computer from Dell. If there were a way to cancel this order and get by my money, I would buy my mother in law a MacBook. I bought a MacBook for my wife at Christmas time, and it was as enjoyable as dealing with Dell is painful.

How can you sleep at night.

Regards,

Gregg
Brookline Ma

I followed up that letter with another email to Michael Dell:

Micheal,

I have been a Dell fan since the early 90s and almost all of my PC since 1995 have been Dells. In my past positions as IT director, I bought exclusively Dell equipment.

What the fuck has happened to you guys. When did you become a caricature of how not to run a consumer business. Your website provides worthless updates, your customer support is non existant, unless you enjoy having someone read to you from a script in incomprehensible English.

It’s bad enough you are shipping our jobs to India, but it is totally insulting to have the replacements be so incompetent and worthless.

From this point on, I am only buying Macs. If I need PC compatibility I will run a virtual machine.

Gregg

No more Dells for me. From now on I only buy MacBooks.

Rising Food Prices?

February 27th, 2010

My wife’s company just did another round of lay offs. This is the third in a years time. We were on vacation last week so we don’t know if this affected us. We are nervous. The unemployment rate in the U.S. is steady at about 10%. The unemployment rate in the building and construction business is at 30%. We have reason to be nervous.

We went to the grocery store today and prices shot up again. One of our favorite products went from $10.49 / pound last week to a whopping $11.99 / pound. The price of food continues to defy the consumer price index. I don’t understand the economics, but both Congress and the Senate raised food subsidies in 2008 at the alarm of the free world. These subsidies allow food prices to be set artificially high. In good economic times, this good for our economy. In current times, it just pisses the hell out of me.

I am surprised no one else is outraged. This past summer, I did a project in the mid west and people were living high. You would never know we were in the middle of a recession. “Good thing food prices are high”, my host exclaimed, “Farmers are doing really well.” I smiled, but could feel the bile in my throat. In this uncertain time of political upheaval, I hope someone is paying attention.

Democratic Party Sucks

November 8th, 2009

I don’t consider the health care bill passed by the house to be a success. Fuck you Nancy Pelosi for letting this go through.

I am registering as an independent.

Rebooting …

September 11th, 2009

I didn’t mean to pick September 11th as the day I restarted my blog, it just worked out that way. I needed a break from writing this blog, as there were many things going on in our life that warranted less visibility. I am happy to say, that those events have passed and I can now return to my ramblings. If you are looking for a conspiracy, you won’t find one here.

For no apparent reason, I have re-designed this blog and upgraded to the latest version of Wordpress. I don’t know if there are any advantages, but only time will tell.

I intend to restock my archives with my old postings on ADHD and ADD. I still get email about the postings, so I guess they were important to someone.

Milestones and Lessons Learned

February 2nd, 2006

This was once my favorite time of year. Not the cold winter part of the season, but the time between Hannuka and Christmas, and my birthday. It was a great sequence of events. First, the 8 days of Hannuka where my siblings and I would get a present every evening. Next, we would to downtown Pittsburgh and visit the animated displays in the windows of Kauffman’s department store. Then I would have a 30 day reprieve from excitement, only to resume the first week of February.

This year I will be having a milestone birthday. It will be the final one in my forties as I make the long march towards old age. I never remember the feeling of entering a new decade, but have strong feelings as I leave one. It has to do with retrospection. When I reach the end, I try to evaluation how well I spend the past 10 years. Did I leave my mark on society and improve my own life, or did I fritter it away on mindless rote.

The past 10 years have been well spent. I grew and peaked in my career, and spent much of them on personal growth. I finally started addressing my obstacles and working towards my own personal goals. While my marriage did not survive these changes, I grew closer to my ex-wife and developed a strong and enduring friendship. We left behind our joint life, and became family. She is the sister I always wanted, but never really had. The one person in life, besides my girlfriend, who watches out for my best interests despite of my shortcomings.

My forties also gave me the opportunity to explore my own ideas and love and relationship. I spent their final three (3) years meeting new women and discovering my own wants, needs, and expectations from a love. I also discovered that when given the opportunity I am a loving, and caring lover. These discoveries lead me to my current relationship with my girlfriend, which is everything I ever wanted from someone else.

I don’t know what the fifties will bring, but I have another year to try and sort that out. In the meantime, I am going to enjoy this year’s birthday. It is a celebration of my persistence and perseverance, and my own appreciation for the human spirit.

Happy New Year

January 2nd, 2006

Today is Monday, the day after New Years. I want to wish everyone a wonderful 2006. May all your favorite wishes come true.

I noticed that the trend this year for bloggers is to post your New Year’s resolutions in your blog and announce them to the world. I have never, ever, ever made New Year’s resolutions and I am not about to start now. Maybe I will make a resolution to make a resolution next year, but that is as far as I am going to go.

I am very tired today ‘cuz I didn’t get much sleep last night. My girlfriend’s son wanted to come home early from his visit with his father in New Jersey, butwas unable to get a seat on the Acelera train from New York. So he did the next best thing and booked a seat on the New York to Boston Greyhound bus. He was expected to arrive at 10pm ensuring us an early visit by the sandman. Unfortunately, the night didn’t work out that way. His bus broke down two hours outside of New York and he sat by the side of the road for 3 hours while Greyhound tried to figure out how they were going to get everyone home. I know that bus travel isn’t rocket science, but it does take time to find another bus and then move it to the right roadside stop. Eventually he arrived in Boston at 1:00am and after a short wait and Taxi ride he made it home at 1:26am.

Now I realize that I may sound a little snobby, but outside of a junior high school trip to Washington DC, summer camp, and weekly school ski trips from Pittsburgh to Somerset PA, I have never taken a intercity bus. I have taken trains and plane and experienced my share of travel delays due to faulty equipment. Once I was even on an aircraft that suffered a malfunction in the air and almost made an rough emergency landing. However, the one constant aboutall my plane and train travel is that I have never been stuck outside on the side of the road waiting for my next ride. I am pretty positive I am not going to give anyone a chance to make that nightmare a reality. As great as the $30 roundtrip bus fare to New York sounds, I’ll stick to the Delta shuttle or Amtrak Acelera train. If the Acelera breaks down, at least I’ll have power for my laptop, a bar car, and the Internet. Think of the postings I could make drunk from the train. Kinda like drunk dialing, only bigger.

Thanksgiving in Portugal

December 1st, 2005

Sometimes life gives you unexpected surprises that both pleasant and dismay at the same time. Our trip to Lisbon was wonderful. The weather was wetter than we anticipated, but still warm and sunny most of the time. Showers never seem to last longer than half and hour and quickly give way to sunshine. Lisbon is a beautiful city with a lot of history and culture. While much of the city was destroyed in fires and earthquakes, many of the original buildings remain. Some of the more historical buildings have been restored and renovated, but many still bear the marks of age and trauma.

What dismayed us was that amount of graffiti that covers much of the city and suburbs. Everywhere we went both new and historical buildings were covered with the words of teen angst and disenfranchised youth. It was everywhere; in tourist areas, the subway, and on the sides of builds in the cities most prestigious shopping streets. Unlike other European cities that have been rebuilt and gentrified, Lisbon has retained much of its an old world charm. It’s ashame that charm is covered in spray paint.

Everything produced in Portugal and sold locally was inexpensive. This included leather goods, food, and wine. Restaurants offered dinner entrees at prices ranging from 7 to 25 Euros. Portions are very large and too much for a single person. We typically ordered one dinner and shared it between the two of us. Even when split in half and served for two, the dinner was too much for us to finish. If we were back in Boston, a quarter of what we ordered would have made it back home in a doggy bag. A portion is twice what is served in an American restaurant. With wine, dessert, and after dinner port, we did not spend more than 45 Euros for a complete meal. On most nights we didn’t spend more than 35 Euros. The food was very good, often grilled and consisted of mostly fresh fish and high quality meats. We tried Portuguese stews and salt cod. Both were delicious.

The subway system was amazing and rivaled the Metro in Washington DC or Paris. Except for Graffiti, it was clean, modern, on time, and quiet. For a country with a weak economy and low wages, they had an excellent infrastructure. I wonder what Boston would be like if our Portuguese decedents ran the city instead of the those from the British isles. We might have a subway system that people actually wanted to use.

I am including pictures many of the sites we visited. Many of these sites are from monuments and plazas in the city’s center. Others are from historic sites such as museums and palaces. I hope you enjoy them.

The following is a picture of an elevator in the Chiado section of Lisbon that is used to move people to the top of a nearby hill. The elevator base is in downtown and top has a ramp walkway that exits at the top of the hill.

Many of the preserved historical buildings in Lisbon are churches. The government did not spend money of perserving sites until the 20th century.

Below is one of the many plazas in downtown Lisbon. All of the plazas have statues, fountains, or historical plaques.

Another well preserved church.

Below is the city as seen from City castle that is built on a hill high above the city.

City viewed from a plaza over looking the Lisbon Harbor

More pictures will follow shortly of some of the palaces and museums.